The customer Xiao Zheng has purchased customized silica sol wax loss investment casting parts in our company and has cooperated with our company for many times.
A customer or customer can refer to a natural person or organization that receives property, services, products or some ideas in exchange for money or some valuable goods. They are purchasers of commercial services or products, and they may be the ultimate consumers, agents or intermediaries in the supply chain.
The traditional concept holds that customers and consumers are the same concept, and their meanings can be indistinguishable. But for enterprises, customers and consumers should be differentiated. Customers are targeted at a specific market segment, and their demands are relatively concentrated; While consumers are targeted at individuals, their needs are relatively dispersed.
In the theory of marketing, suppliers must understand the supply and demand of customers and their market before selling, otherwise the 'hard selling' advertisement after the event is just a waste of resources.
In modern society, 'Customer is God' is a popular slogan in the business world. In customer service, there is a saying that 'customers are always right'. However, different parties have different interpretations, that is, different definitions of the word 'customer'.
The word 'customer' originates from the address habit. A customer is a person who often patronizes a certain shop or owner. He often patronizes or buys things and maintains a good relationship with the shop owner or owner.